Evaluating the Effectiveness and Acceptance of Online Diversity Training: A Scoping Review

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Publicado en:European Journal of Public Health vol. 35, no. Supplement_4 (Oct 2025)
Autor principal: Kempny, C
Otros Autores: Aksakal, T, Yilmaz-Aslan, Y, Brzoska, P
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Oxford University Press
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022 |a 1101-1262 
022 |a 1464-360X 
024 7 |a 10.1093/eurpub/ckaf161.1414  |2 doi 
035 |a 3265308757 
045 2 |b d20251001  |b d20251031 
084 |a 53202  |2 nlm 
100 1 |a Kempny, C  |u Faculty of Health, Health Services Research, Witten/Herdecke University, Witten, Germany; christian.kempny@uni-wh.de 
245 1 |a Evaluating the Effectiveness and Acceptance of Online Diversity Training: A Scoping Review 
260 |b Oxford University Press  |c Oct 2025 
513 |a General Information 
520 3 |a Background The healthcare sector faces a critical shortage of skilled professionals, necessitating recruiting foreign-trained workers. Increasing workplace diversity, not only in terms of nationality but also age, gender, profession, values, and attitudes, presents challenges for team collaboration. Online diversity training has been suggested to foster integration and improve teamwork in diverse healthcare environments. However, evidence on the acceptance and effectiveness of various training methods in online diversity programs for healthcare personnel remains limited. Methods A scoping review was conducted using the databases PubMed, Business Source Premier, PsycInfo, and CINAHL. The review included empirical studies published between 2014 and 2024 in English and German that evaluated online or hybrid diversity training programs. Results Of the 4,110 studies identified, 23 met the inclusion criteria. The majority of studies (n = 14) were conducted in the United States. The training duration varied from one hour to several weeks, with most studies focusing on cultural diversity (n = 16). The training formats ranged from live online lectures to self-paced e-learning modules and VR simulations. Findings suggest that online diversity training increases diversity awareness and competence. Participants reported enhanced self-efficacy, greater willingness to engage with personal biases, and improved knowledge. Some studies also identified behavioral changes following training. Conclusions Online diversity training effectively enhances diversity competence, improving teamwork in diverse settings. However, technical and organizational challenges may hinder implementation. Future research should explore long-term effects and best practices for integrating online diversity training into professional development programs. Key messages • Online diversity training enhances awareness, competence, and behavioral engagement in diverse healthcare teams. • Organizational and technical barriers need to be addressed for effective implementation. 
653 |a Multiculturalism & pluralism 
653 |a Teamwork 
653 |a Acceptance 
653 |a Professional development 
653 |a Long-term effects 
653 |a Diversity in the workplace 
653 |a Health care 
653 |a Knowledge management 
653 |a Training 
653 |a Workplace diversity 
653 |a Diversity training 
653 |a Professional training 
653 |a Citizenship 
653 |a Virtual reality 
653 |a Development programs 
653 |a Effectiveness 
653 |a Health services 
653 |a Best practice 
653 |a Internet 
653 |a Databases 
653 |a Cultural differences 
653 |a Long term 
653 |a Organizational effectiveness 
653 |a Behavior change 
653 |a Recruitment 
653 |a Competence 
653 |a Organizational research 
653 |a Electronic publishing 
653 |a Distance learning 
653 |a Attitudes 
653 |a Computer assisted instruction--CAI 
653 |a Lectures 
653 |a Workplaces 
653 |a Educational programs 
653 |a Self-efficacy 
653 |a Social 
700 1 |a Aksakal, T  |u Faculty of Health, Health Services Research, Witten/Herdecke University, Witten, Germany 
700 1 |a Yilmaz-Aslan, Y  |u Faculty of Health, Health Services Research, Witten/Herdecke University, Witten, Germany 
700 1 |a Brzoska, P  |u Faculty of Health, Health Services Research, Witten/Herdecke University, Witten, Germany 
773 0 |t European Journal of Public Health  |g vol. 35, no. Supplement_4 (Oct 2025) 
786 0 |d ProQuest  |t ABI/INFORM Global 
856 4 1 |3 Citation/Abstract  |u https://www.proquest.com/docview/3265308757/abstract/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch 
856 4 0 |3 Full Text - PDF  |u https://www.proquest.com/docview/3265308757/fulltextPDF/embedded/7BTGNMKEMPT1V9Z2?source=fedsrch