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AT&T and Sterling Commerce Accelerate Office Depot's Order-Processing Capabilities

Gardado en:
Publicado en:PR Newswire (Feb 17, 2009), p. n/a
Autor Principal: Anonymous
Publicado:
PR Newswire Association LLC
Materias:
Office Depot Inc
Case studies
Order entry
Communications equipment
Customer services
Automation
Operating companies
Order processing
Office supplies
Electronic data interchange
Intellectual property
Artificial intelligence
Acceso en liña:Citation/Abstract
Full Text
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Resumo:ODP, a leading global provider of office products and services, has implemented Sterling Fax Conversion Services from AT&T. With this solution, Office Depot will better serve its customers by automating the manual processing of all faxed orders across its customer service call centers. Sterling Fax Conversion Services converts incoming faxes into electronic data interchange (EDI) or extensible markup language (XML) documents and reverses the process for outgoing documents.
Fonte:ABI/INFORM Dateline