Enhancing customer experience in the service industry : a global perspective /
Guardado en:
| Andre forfattere: | , |
|---|---|
| Format: | Electronisk eBog |
| Sprog: | engelsk |
| Udgivet: |
Newcastle upon Tyne, England :
Cambridge Scholars Publishing,
2015.
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| Fag: | |
| Online adgang: | https://biblioteca.ues.edu.sv/acceso/elibro/?url=https%3A%2F%2Felibro.net%2Fereader%2Fbiblioues/148946 Ver en el OPAC |
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Lignende værker: Enhancing customer experience in the service industry :
- Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
- Service-ability : create a customer centric culture and gain competitive advantage /
- Customer winback : how to recapture lost customers and keep them loyal /
- Managing service quality
- The ultimate online customer service guide : how to connect with your customers to sell more! /
- What's the secret? to providing a world-class customer experience /