Enhancing customer experience in the service industry : a global perspective /

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Další autoři:	Altinay, Levent (Editor), Poudel, Surya (Editor)
Médium:	Elektronický zdroj E-kniha
Jazyk:	angličtina
Vydáno:	Newcastle upon Tyne, England : Cambridge Scholars Publishing, 2015.
Témata:	Customer services > Management. Service industries > Customer services. Service industries > Case studies. Electronic books.
On-line přístup:	https://biblioteca.ues.edu.sv/acceso/elibro/?url=https%3A%2F%2Felibro.net%2Fereader%2Fbiblioues/148946 Zobrazit v on-line katalogu
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245	0	0	\|a Enhancing customer experience in the service industry : \|b a global perspective / \|c edited by Levent Altinay and Surya Poudel.
264		1	\|a Newcastle upon Tyne, England : \|b Cambridge Scholars Publishing, \|c 2015.
264		4	\|c Ã2015
300			\|a 1 online resource (283 pages)
336			\|a text \|2 rdacontent
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504			\|a Includes bibliographical references at the end of each chapters.
588			\|a Description based on metadata supplied by the publisher and other sources.
590			\|a Electronic reproduction. Santa Fe, Arg.: elibro, 2020. Available via World Wide Web. Access may be limited to eLibro affiliated libraries.
650		0	\|a Customer services \|x Management.
650		0	\|a Service industries \|x Customer services.
650		0	\|a Service industries \|v Case studies.
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