Customer winback : how to recapture lost customers and keep them loyal /
Guardado en:
| Autor principal: | |
|---|---|
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Lenguaje: | inglés |
| Publicado: |
San Francisco :
Jossey-Bass,
[2001]
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| Edición: | 1st ed. |
| Colección: | Jossey-Bass business & management series.
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| Materias: | |
| Acceso en línea: | https://biblioteca.ues.edu.sv/acceso/elibro/?url=https%3A%2F%2Felibro.net%2Fereader%2Fbiblioues/180370 Ver en el OPAC |
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MARC
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|---|---|---|---|
| 001 | ELB180370 | ||
| 003 | FINmELB | ||
| 005 | 20250820144314.0 | ||
| 006 | m o d | | ||
| 007 | cr cnu|||||||| | ||
| 008 | 250820s2001 caua ob 001 0 eng | ||
| 020 | |a 9780787959449 |q (ebook) | ||
| 035 | |a (OCoLC)1538593921 | ||
| 040 | |a FINmELB |b eng |e rda |c FINmELB | ||
| 050 | 4 | |a HF5415.5 |b .G753 2001 | |
| 082 | 0 | |a 658.8/12 |2 21 | |
| 100 | 1 | |a Griffin, Jill. | |
| 245 | 1 | 0 | |a Customer winback : |b how to recapture lost customers and keep them loyal / |c Jill Griffin and Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers. |
| 250 | |a 1st ed. | ||
| 264 | 1 | |a San Francisco : |b Jossey-Bass, |c [2001] | |
| 264 | 4 | |c Ã2001 | |
| 300 | |a xxii, 314 p. : |b ill. | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a data file |2 rda | ||
| 490 | 1 | |a The Jossey-Bass business & management series | |
| 504 | |a Includes bibliographical references (p. 291-301) and indexes. | ||
| 588 | |a Description based on metadata supplied by the publisher and other sources. | ||
| 590 | |a Electronic resource. Santa Fe, Argentina: elibro, 2025. Available via the World Wide Web. Access may be limited to libraries affiliated with elibro. | ||
| 650 | 0 | |a Customer loyalty. | |
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Customer relations. | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a Lowenstein, Michael W., |d 1942- | |
| 797 | 2 | |a elibro, Corp. | |
| 830 | 0 | |a Jossey-Bass business & management series. | |
| 856 | 4 | 0 | |u https://biblioteca.ues.edu.sv/acceso/elibro/?url=https%3A%2F%2Felibro.net%2Fereader%2Fbiblioues/180370 |