Service-ability : create a customer centric culture and gain competitive advantage /
Guardado en:
| 主要作者: | |
|---|---|
| 格式: | 電子 電子書 |
| 語言: | 英语 |
| 出版: |
Chichester :
Wiley,
2013.
|
| 主題: | |
| 在線閱讀: | https://biblioteca.ues.edu.sv/acceso/elibro/?url=https%3A%2F%2Felibro.net%2Fereader%2Fbiblioues/185874 Ver en el OPAC |
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|---|---|---|---|
| 001 | ELB185874 | ||
| 003 | FINmELB | ||
| 005 | 20250820144314.0 | ||
| 006 | m o d | | ||
| 007 | cr cn||||||||| | ||
| 008 | 250820s2013 enk s 001 0 eng d | ||
| 020 | |a 9781118457870 |q (ebook) | ||
| 035 | |a (OCoLC)823690854 | ||
| 040 | |a FINmELB |b eng |e rda |c FINmELB | ||
| 050 | 4 | |a HF5415.5 |b .R63 2013 | |
| 100 | 1 | |a Robson, Kevin. | |
| 245 | 1 | 0 | |a Service-ability : |b create a customer centric culture and gain competitive advantage / |c Kevin Robson. |
| 264 | 1 | |a Chichester : |b Wiley, |c 2013. | |
| 300 | |a xvi, 261 p. | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a data file |2 rda | ||
| 500 | |a Includes index. | ||
| 588 | |a Description based on metadata supplied by the publisher and other sources. | ||
| 590 | |a Electronic resource. Santa Fe, Argentina: elibro, 2025. Available via the World Wide Web. Access may be limited to libraries affiliated with elibro. | ||
| 650 | 0 | |a Customer services. | |
| 655 | 4 | |a Electronic books. | |
| 797 | 2 | |a elibro, Corp. | |
| 856 | 4 | 0 | |u https://biblioteca.ues.edu.sv/acceso/elibro/?url=https%3A%2F%2Felibro.net%2Fereader%2Fbiblioues/185874 |