Lignende værker: Modern analysis of customer surveys :
- Statistics for marketing and consumer research /
- Improving surveys with paradata : analytic uses of process information /
- The unit problem and other current topics in business survey methodology : edited proceedings of the European Establishment Statistics Workshop 2017 /
- Métodos para medir la satisfacción del cliente
- Designing and conducting business surveys /
- Big data marketing : engage your customers more effectively and drive value /
Emne: Consumer satisfaction
- What's the secret? to providing a world-class customer experience /
- Journal of consumer satisfaction, dissatisfaction, and complaining behavior CS/D & CB.
- Customer once, client forever 12 tools for building lifetime business relationships /
- Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
- Journal of customer behaviour
- Cuaderno del alumno : información y atención al cliente/consumidor/usuario (MF0241_2) /