University life has gone digital: influences of institutional mobile social network use during the COVID-19 emergency
محفوظ في:
| الحاوية / القاعدة: | Library Hi Tech vol. 42, no. 2 (2024), p. 696-710 |
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| المؤلف الرئيسي: | |
| مؤلفون آخرون: | , |
| منشور في: |
Emerald Group Publishing Limited
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| الموضوعات: | |
| الوصول للمادة أونلاين: | Citation/Abstract Full Text Full Text - PDF |
| الوسوم: |
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| مستخلص: | PurposeMany universities implemented institutional social networking apps as an alternative to in-person social experiences during the COVID-19 pandemic. Therefore, this study aims to explore previously identified factors that influenced intentions to form collective actions, also known as we-intentions, on such social networking apps and their influence on student satisfaction with the app artifact.Design/methodology/approachStudents from across a large university were invited to participate in a survey. Responses from 915 students who reported using the app were analyzed using a maximum likelihood covariance-based structural equation model. Analysis was conducted using the R programming language's psych, lavaan, and semTools packages.FindingsThe authors found that we-intentions are positively associated with recent app use and with student satisfaction with the app. Group norms were found to significantly influence the formation of we-intentions, while social identity is positively associated with both we-intentions and satisfaction.Originality/valueThe paper provides evidence that past research generalizes to the context of university mobile social networks and identifies a relationship between we-intentions and satisfaction in this context. It also provides practical insight into factors that influence we-intentions, and subsequently students' online education experience, in the context of a university's institutional mobile social network. |
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| تدمد: | 0737-8831 2054-166X |
| DOI: | 10.1108/LHT-12-2021-0458 |
| المصدر: | ABI/INFORM Global |