Customer Retention in Food Delivery Applications: A Strategic Perspective for Open Innovation Business Models

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Detalles Bibliográficos
Publicado en:	International Journal of E-Services & Mobile Applications vol. 17, no. 1 (2025), p. 1-25
Autor principal:	Khuc, Dai Long
Otros Autores:	Vu, Tuan Duong
Publicado:	IGI Global
Materias:	Innovations Customers Customer services Social responsibility Consumer behavior Restaurants Consumers Food Technology adoption Pandemics Theory of planned behavior Health risk assessment Business models Consumption Technology Acceptance Model Food quality Customer retention COVID-19 Sharing economy
Acceso en línea:	Citation/Abstract Full Text - PDF
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