Development And Implementation Of A Balanced Scorecard For Engineering Distance Learning Programs At Virginia Tech

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Publicado en:	Association for Engineering Education - Engineering Library Division Papers (Jun 24, 2007), p. 12.501.1
Autor principal:	Thongsamak, Sasima
Otros Autores:	Scales, Glenda, Peed, Cheryl
Publicado:	American Society for Engineering Education-ASEE
Materias:	Business schools Customer satisfaction Maintenance Performance evaluation Learning programs Electrical engineering Engineering education Job satisfaction Accounting Biomedical engineering Continuous improvement Computer engineering Videoconferencing Distance learning Customer services Software Industrial engineering Computer science Video conferencing Measures Engineering Financial services Client satisfaction Customers Organizational effectiveness Measurement Civil engineering Balanced Scorecard Information technology Academic achievement Interactive media Consumers Biomedicine Satisfaction Financial performance Science and technology
Acceso en línea:	Citation/Abstract Full text outside of ProQuest
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