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Development And Implementation Of A Balanced Scorecard For Engineering Distance Learning Programs At Virginia Tech

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Pubblicato in:Association for Engineering Education - Engineering Library Division Papers (Jun 24, 2007), p. 12.501.1
Autore principale: Thongsamak, Sasima
Altri autori: Scales, Glenda, Peed, Cheryl
Pubblicazione:
American Society for Engineering Education-ASEE
Soggetti:
Business schools
Customer satisfaction
Maintenance
Performance evaluation
Learning programs
Electrical engineering
Engineering education
Job satisfaction
Accounting
Biomedical engineering
Continuous improvement
Computer engineering
Videoconferencing
Distance learning
Customer services
Software
Industrial engineering
Computer science
Video conferencing
Measures
Engineering
Financial services
Client satisfaction
Customers
Organizational effectiveness
Measurement
Civil engineering
Balanced Scorecard
Information technology
Academic achievement
Interactive media
Consumers
Biomedicine
Satisfaction
Financial performance
Science and technology
Accesso online:Citation/Abstract
Full text outside of ProQuest
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