Relationship Marketing and Customer Loyalty among Deposit- Taking SACCOS in Western Kenya: The Moderating Role of Digital Platforms

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Detalles Bibliográficos
Publicado en:	International Journal of Finance & Banking Studies vol. 13, no. 4 (2024), p. 19
Autor principal:	Akinyi, Vivienne
Otros Autores:	Wanjere, Dishon, Simiyu, Edwin Jairus
Publicado:	Society for the Study of Business and Finance
Materias:	Central Bank of Kenya Kenya Tanzania Customer services Brand loyalty Pilot projects Hypotheses Relationship marketing Loyalty programs Social networks Sustainability Computer platforms Retention Literature reviews Central banks Customization Microfinance Financial services Financial institutions Banking Customer relations Market strategy
Acceso en línea:	Citation/Abstract Full Text Full Text - PDF
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