Quantifying Post-Purchase Service Satisfaction: A Topic–Emotion Fusion Approach with Smartphone Data

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書誌詳細
出版年:	Big Data and Cognitive Computing vol. 9, no. 5 (2025), p. 125
第一著者:	Guo Peijun
その他の著者:	Li, Huan, Xinyue, Mo
出版事項:	MDPI AG
主題:	Customer services Customer satisfaction Analytic hierarchy process Deep learning Food Multiple criterion Data mining Product design User generated content Data envelopment analysis Emotions Feedback Product development Consumers Design engineering Sentiment analysis User satisfaction Clustering Product reviews User groups Decision making Quality of service Electronic commerce Natural language processing Design factors
オンライン･アクセス:	Citation/Abstract Full Text + Graphics Full Text - PDF
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