ENHANCING CUSTOMER RETENTION IN THE MOBILE INDUSTRY: A PROBLEM-SOLVING APPROACH

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Foilsithe in:	Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior vol. 38, no. 1 (2025), p. 149-169
Príomhchruthaitheoir:	Savard, Martin
Rannpháirtithe:	Telahigue, Issam
Foilsithe / Cruthaithe:	Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Ábhair:	Problem solving Customer services Complaints Marketing Brand loyalty User behavior Customer satisfaction Regression analysis Testing laboratories Telecommunications industry Employees Social networks Market research Variables Customer retention Market strategy Customer relations
Rochtain ar líne:	Citation/Abstract Full Text Full Text - PDF
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