ENHANCING CUSTOMER RETENTION IN THE MOBILE INDUSTRY: A PROBLEM-SOLVING APPROACH

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I whakaputaina i:	Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior vol. 38, no. 1 (2025), p. 149-169
Kaituhi matua:	Savard, Martin
Ētahi atu kaituhi:	Telahigue, Issam
I whakaputaina:	Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Ngā marau:	Problem solving Customer services Complaints Marketing Brand loyalty User behavior Customer satisfaction Regression analysis Testing laboratories Telecommunications industry Employees Social networks Market research Variables Customer retention Market strategy Customer relations
Urunga tuihono:	Citation/Abstract Full Text Full Text - PDF
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