ENHANCING CUSTOMER RETENTION IN THE MOBILE INDUSTRY: A PROBLEM-SOLVING APPROACH

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Bibliográfalaš dieđut
Publikašuvnnas:	Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior vol. 38, no. 1 (2025), p. 149-169
Váldodahkki:	Savard, Martin
Eará dahkkit:	Telahigue, Issam
Almmustuhtton:	Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Fáttát:	Problem solving Customer services Complaints Marketing Brand loyalty User behavior Customer satisfaction Regression analysis Testing laboratories Telecommunications industry Employees Social networks Market research Variables Customer retention Market strategy Customer relations
Liŋkkat:	Citation/Abstract Full Text Full Text - PDF
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