ENHANCING CUSTOMER RETENTION IN THE MOBILE INDUSTRY: A PROBLEM-SOLVING APPROACH

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書誌詳細
出版年:	Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior vol. 38, no. 1 (2025), p. 149-169
第一著者:	Savard, Martin
その他の著者:	Telahigue, Issam
出版事項:	Consumer Satisfaction, Dissatisfaction and Complaining Behavior
主題:	Problem solving Customer services Complaints Marketing Brand loyalty User behavior Customer satisfaction Regression analysis Testing laboratories Telecommunications industry Employees Social networks Market research Variables Customer retention Market strategy Customer relations
オンライン･アクセス:	Citation/Abstract Full Text Full Text - PDF
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