ENHANCING CUSTOMER RETENTION IN THE MOBILE INDUSTRY: A PROBLEM-SOLVING APPROACH

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Detaylı Bibliyografya
Yayımlandı:	Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior vol. 38, no. 1 (2025), p. 149-169
Yazar:	Savard, Martin
Diğer Yazarlar:	Telahigue, Issam
Baskı/Yayın Bilgisi:	Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Konular:	Problem solving Customer services Complaints Marketing Brand loyalty User behavior Customer satisfaction Regression analysis Testing laboratories Telecommunications industry Employees Social networks Market research Variables Customer retention Market strategy Customer relations
Online Erişim:	Citation/Abstract Full Text Full Text - PDF
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