An Integrated Approach for Shift Scheduling and Rostering Problems with Break Times for Inbound Call Centers

Guardado en:

Bibliografiske detaljer
Udgivet i:	Mathematical Problems in Engineering vol. 2018 (2018)
Hovedforfatter:	Türker, Turgay
Andre forfattere:	Demiriz, Ayhan
Udgivet:	John Wiley & Sons, Inc.
Fag:	Integer programming Scheduling Computer science Studies Resource allocation Operators Linear programming Integrated approach Literature reviews Constraint modelling Computer simulation Call centers Workforce planning Workforce Production scheduling Labor costs Cost control Operations research Engineering
Online adgang:	Citation/Abstract Full Text Full Text - PDF
Tags:	Tilføj Tag Ingen Tags, Vær først til at tagge denne postø!

Vær først til at give en kommentarø!