An Integrated Approach for Shift Scheduling and Rostering Problems with Break Times for Inbound Call Centers

Na minha lista:

Detalhes bibliográficos
Publicado no:	Mathematical Problems in Engineering vol. 2018 (2018)
Autor principal:	Türker, Turgay
Outros Autores:	Demiriz, Ayhan
Publicado em:	John Wiley & Sons, Inc.
Assuntos:	Integer programming Scheduling Computer science Studies Resource allocation Operators Linear programming Integrated approach Literature reviews Constraint modelling Computer simulation Call centers Workforce planning Workforce Production scheduling Labor costs Cost control Operations research Engineering
Acesso em linha:	Citation/Abstract Full Text Full Text - PDF
Tags:	Adicionar Tag Sem tags, seja o primeiro a adicionar uma tag!

Seja o primeiro a partilhar um comentário!